22/09/2015 TOM (BERKSHIRE) Superb service from start to finish. Both David and Fiona were quick to respond to both my emails and my phone calls and were able to answer any questions or concerns I had. A polite and friendly experience with people who clearly know their products. Delivery was quicker than I thought.Henchman tripod ladder is well made and really worth the money. Would use again without hesitation and would highly recommend.