Superb service from start to finish. Both David and Fiona were quick to respond to both my emails and my phone calls and were able to answer any questions or concerns I had. A polite and friendly experience with people who clearly know their products. Delivery was quicker than I thought.Henchman tripod ladder is well made and really worth the money.

Would use again without hesitation and would highly recommend.
Ian Cunningham (Gloucestershire)
We wanted a tripod ladder, not sure to buy direct from manufacturer or a supplier. Called Henry's and spoke with Fiona, who was just excellent - knowledgeable, friendly, helpful. Decision made - ordered a Henchman and it was delivered on time,excellently packaged for such a big item. Forgot to order the feet but one more email and Fiona took care of that as well. Product is excellent, and so was the customer service, a real pleasure to do business with.
Ordered on Tuesday 9.00 am, delivered Wednesday at 1.00pm. Excellent service and equally excellent, easily stored ladders.
Colin (Wrexham)
When a carrier-originated problem occurred, Fiona was straight on to the problem and made sure everything was sorted in a timely fashion.
Ian Aston (St Agnes, Cornwall)
Extremely helpful in suggesting (and getting confirmation of the exact size) a narrow tower for DIY use, very good value, excellent customer service. The quality looks very good for DIY use and it will be easier to store than a ladder.
What a pleasure to deal with such a professional company and many thanks for your help and constant updates, the products arrived in top condition and when was expected ( after the updates) they were easy to communicate with and even checked up that all was ok. There are many companies out there that could learn a lot from this service :0) will use again in the future.
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